Data Protection and Privacy Policy

Data Protection & Privacy Policy

“We are concerned with the protection of your privacy and this applies to the handling of your personal information during and after visits to our website www.shareamortgage.com.

We will never pass on your personal information to any person or third party company for any purpose other than that you consent to.”

Andrew Boast

Data Protection Officer

Share a Mortgage

Terms and Conditions

This Data Protection and Privacy Policy forms part of the Terms and Conditions ('Conditions') that govern your access and use of the Share a Mortgage Website (this 'Website') or any part thereof or any service offered thereon. By accessing this Website, you acknowledge that you have read, understood and confirmed your acceptance of all the parts, as listed at the bottom of this Website, which collectively make up the Conditions. It is important that you read and understand the Conditions before you start to use this Website. You may print and keep a copy of the Conditions for your reference. If you do not agree with all parts of the Conditions then you are not authorised to use this Website.

Service provider

This service is provided by Share a Mortgage registered in England and Wales under company number 08798475 with registered office at 145-157 St John Street, London, EC1V 4PW ('SAM').

Information Commissioner’s Office (ICO)

Share a Mortgage is registered with the ICO and our registration reference is ZA033128. The ICO is the Uk’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

Share a Mortgage will do all we can to make sure we only use your data for the purposes you have authorised us to do so. If you have any concern over the way your data has been used please let us know

Your Consent

You specifically, by accessing and using this Website, give your consent that your personal information and that of third parties supplied by you, including any sensitive data, may be held by Share a Mortgage, any member of its group, or any of its necessary third party service providers, and processed as stated herein.

By providing Share a Mortgage with information about another person, you confirm that they have appointed you to act for them and that you have the required authority to consent to the processing of their personal data. You also confirm that you have, upon providing us with such information, informed them of the identity of Share a Mortgage and the purpose for which their personal data will be processed.

How your information will be collected and used

When you use this service you provide us with personal information, for example when you complete your membership profile we ask you to complete mandatory fields in order for you to best use the Member matching service. Depending on the type of Personal Information you provide, some of this will be sensitive data (as defined in the Data Protection Act 1998). We will process this information for the purpose of administration and operation of the service.

Other service providers who you may engage in the course of your use of this Website may also hold and process your personal information on their systems for the purposes of administration and operation of the service they provide to you. Share a Mortgage may also provide your personal information to any reseller, introducer or agent through whom you were introduced to this service for the purposes of administration and operation of the service.

Share a Mortgage may from time to time aggregate information and statistics for the purposes of monitoring website usage in order to help us develop this Website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. Share a Mortgage or our agents and sub-contractors may occasionally contact you by post, email or telephone to ask you for your feedback and comments on our services.

Share a Mortgage or any of our subsidiaries or holding companies, introducer or agent through which you were introduced to this service may use your information to contact you by letter, telephone or email, to pass on information about products, services, updates and other issues in which you may be interested related to the service you were looking for when you supplied your personal information. This is offered to help you during the Conveyancing process and ensures you are aware of other services that could be of use to you. If you would rather not receive this information, please send an email message to help@shareamortgage.com.

Because of the nature of the internet and our international operations, we may process data in relation to this service in facilities which may from time to time be located outside of the European Economic Area. Any such facilities will at all times be protected by the EU 'Safe Harbour' provisions (upon introduction). Share a Mortgage shall ensure, as far as is possible, that the information is kept securely and only used for the purpose for which it is provided. We may also transfer your information to other countries. In the event that we do this Share a Mortgage shall ensure, as far as is possible, that any party to whom the information is passed is able to provide an adequate level of protection of such personal data. By submitting your information you consent to such a transfer. We will not rent or sell your personal information without your permission.

Information gathering technologies

We may store some information (commonly known as a 'cookie') on your computer when you use this Website. This information facilitates your use of this Website and may for example be used to ensure that you do not need to re-enter your details every time you visit it. A cookie can retrieve information about your visit to the Website, for example, how you entered the Website site, how you navigated through the Website, and what information was of interest to you. The cookies we use identify you merely as a number. We may also use cookies to monitor the effectiveness of advertising on the site.

Most web browsers will accept cookies, but if you would prefer we did not collect data by this method, you can disable this function within your browser settings. However, without cookies you may not be able to use the full functionality of this Website. To delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.aboutcookies.org.

We reserve the right to use other tracking technologies in the future.

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this Website.

We may from time to time supply the owners or operators of third party websites from which it is possible to link to our site with information relating to the number of users linking to this Website from such third party website. You cannot be identified from this information.

How we protect your information

The security of your personal information is very important to Share a Mortgage. All personal information that you supply to Share a Mortgage either in respect of yourself, or another individual will be treated in confidence by us and will not be disclosed to third parties except in accordance with this policy, where your consent has been otherwise received or where permitted by law.

The internet is not a secure medium. However we take security issues very seriously and abide by strict internal standards. Some of the relevant security procedures are described in this policy.

We capture certain information such as your name, postal address, email address, telephone number and your credit card number and expiry date (where applicable) or bank account details (where applicable) over a secure link using recognised industry standard techniques which encrypt the data while travelling over the internet. Furthermore, we do not send full credit card details (where applicable) back to your screen, for fear of these being overlooked or compromised.

We have installed a mechanism which ensures that there is an encrypted private connection between you and this Website. This mechanism is commonly referred to as SSL and uses digital server identities to help assure you that the website you access is this Website. This is done using a service run by ‘Global Sign’, a well known certification system technology provider. When you access certain pages which involve the transmission of confidential information over the internet, your browser will be provided with an electronic certificate confirming that you have accessed this Website. These communications between you and this Website will be encrypted. In addition, similar communications with banks, credit providers and with suppliers will be encrypted. You are recommended to use the facilities of your browser to confirm which pages are secured in this way. Firewalls are used to attempt to block unauthorised traffic to the servers and the actual servers are located in a secure location that can only be accessed by authorised personnel.

We also aim to keep your information confidential with internal procedures covering the storage, access and disclosure of your information. Share a Mortgage have appropriate technical and organisational measures in place to guard your personal information against unauthorised or unlawful processing, accidental loss or damage. Please ensure you keep your password confidential and remember to log out when not using the site to prevent unauthorised access.

How long we will retain your personal information

Share a Mortgage shall not retain your personal data which has been processed for the purposes and as indicated herein, for any longer period than is necessary to achieve the purposes set out herein.

What about links to other web sites?

Should this Website at any time contain links to other web sites which are outside the control of Share a Mortgage, such websites are not covered by this Privacy Policy. If you access other sites using the links provided, if any, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from this one. You access third party sites at your own risk.

Keep your information updated

If any of the information that you have provided to us on this Website changes, for example if you change your email address, name or payment details (where applicable) please contact us by sending an email with the updated information to help@shareamortgage.com.

How to amend inaccurate data

If you believe that we are holding inaccurate information about you, please contact help@shareamortgage.com and we will be happy to correct any errors.

How to request data

You have the right to request a copy of all personal information we hold about you, for which there may be a small fee of £50. Please contact help@shareamortgage.com.

How to make amendments

Share a Mortgage may amend this Data Protection and Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Data Protection and Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Data Protection and Privacy Policy has changed.

Your consent to this Policy

By submitting your information you accept these data protection terms and you consent to the use of your personal information as set out in this policy. Continued use of the service will signify that you agree to any changes we may make to this Data and Privacy Policy from time to time as set out above.

Contacting us

You have the right to request a copy of the information held by us about you. We are entitled, by law, to charge a small fee of £50 for this. You also have the right to access your data, have changed any inaccuracies in the details we hold about you, the right to object to the use of your data and the right to block any specific uses of your data, by means of a request in writing to:

Share a Mortgage

Share a Mortgage House

27 Churchfield Cottages

Bedford Lane

Sunningdale

Berkshire

SL5 0NN

Or email us at help@shareamortgage.com